Vine Videos Are More Popular On Twitter Than Instagram Photos

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On Twitter, Vine Surpasses Instagram (Topsy)
Data from social media analytics company, Topsy, indicates that Vine has surpassed Instagram in the number of links posted daily on Twitter. Perhaps Vine really has found a natural home as a Twitter product. Read >

How Social Media Can Increase Customer Satisfaction (Business2Community)
Despite growing pains in scaling customer service on social media, brands can increase customer satisfaction significantly by using social media. For example, having an attentive social media manager makes it easier for customers to get their issues resolved and allows them a forum to provide feedback. Read >

Twitter Boosts Credibility After Absence From NSA Surveillance Program (Mashable)
In the expansive list of technology companies allegedly participating in the U.S. government surveillance program known as PRISM, one technology company was not mentioned: Twitter. Perhaps it's not that surprising. In the past, Twitter has fought government subpoenas that competitors have routinely complied with. Read >

Google Is Reportedly Close To Acquiring Waze For $1.3 Billion (Globes)
There has been a lot of chatter lately about the next big acquisition in social media — and it seems it may be Waze, according to media reports from the startup's native Israel. Read >

[INFOGRAPHIC] 7 Popular Types Of Social Media Fans (Reach Local)
Not all social media fans are alike. In fact, you can break down your social media fans and customers into roughly 7 categories. Once you understand who these customer are, it's easier to target them to improve brand awareness.

BII 7 types of social media fans how to reach them 7 Popular Types of Social Media Fans [Infographic]