RefBan

Referral Banners

Yashi

Sunday, November 7, 2010

CBS Sunday Morning: Combating Poor Customer Service

A great story on call centers, customer service, and hammers from CBS Sunday Morning. Watch:




Post your comments here on the blog. Look forward to the discussion.

Professor David Wyld
Southeastern Louisiana University


+++++++++++++++++++++++++++++++++++++++++

No comments:

Yashi

Chitika