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Sunday, November 7, 2010

CBS Sunday Morning: Combating Poor Customer Service

A great story on call centers, customer service, and hammers from CBS Sunday Morning. Watch:




Post your comments here on the blog. Look forward to the discussion.

Professor David Wyld
Southeastern Louisiana University


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NBC News: Why Aren't the Unemployment Numbers Improving?



A good analysis from NBC News of why jobs are being added, but yet the employment picture is still - well, let's just say not good - watch:



Post your comments here on the blog. Look forward to the discussion.

Professor David Wyld
Southeastern Louisiana University


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Top Ten Management on The Gold Standard: An Overview of The History of The Gold Standard and Why Gold Costs So Much Today | Bizcovering







This overview the Gold Standard was prepared Ted Stephens while an Accounting major in the College of Business at Southeastern Louisiana University.








Read more:



Top Ten Management on The Gold Standard: An Overview of The History of The Gold Standard and Why Gold Costs So Much Today | Bizcovering





Post your comments here on the blog. Look forward to the discussion.




Professor David Wyld


Southeastern Louisiana University 

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Top Ten Management on Total Quality Management: An Overview of How to Promote a Culture of Continuous Improvement in any Organization | Bizcovering







This overview of Total Quality Management was prepared by Ted Stephens while an accounting major in the College of Business at Southeastern Louisiana University.











Read more:



Top Ten Management on Total Quality Management: An Overview of How to Promote a Culture of Continuous Improvement in any Organization | Bizcovering



David
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Top Ten Management on Business Ethics: An Overview of What Business Leaders Need to Know About Ethics







This overview of Business Ethics was prepared by Iman Henderson while a Business Administration major in the College of Business at Southeastern Louisiana University.











Read more:




Top Ten Management on Business Ethics: An Overview of What It Takes to Manage an Ethical Business | Bizcovering



David
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Management in a Minute: Total Quality Management (TQM)

Top Ten Management on Total Quality Management: An Overview of Customer Satisfaction

This overview of Total Quality Management was prepared by Ted Stephens while an Accounting major in the College of Business at Southeastern Louisiana University.




Introduction

Content Source: Bukisa - Top Ten Management on Total Quality Management: An Overview of Customer Satisfaction

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