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Thursday, March 15, 2012

About Human Resources: How to Interview: See a Checklist for Interviewing

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About.com

Human Resources

Employ People

Manage People

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From Susan M. Heathfield, your Guide to Human Resources

Vol. 13 No. 32 - ISSN: 1533-3698 March 15, 2012

Dear People:

The keys to financial success and a profitable business are not the strategies or the systems of the firm. The character and skill of individual managers, who practice what they preach and recognize the manager's role in coaching employees, are what count. "It's about character and courage," and according to David Maister, a well-known consultant to professional service firms, "it's very, very scarce." Maister emphasizes that managers who believe that their job is to ensure that a strategy, vision, and mission is developed are sadly mistaken. Instead, the manager's most important value-added is to make sure the strategy is implemented. Read more...

Do you know that I write a new blog post every day? Check out the blog in the center column on my home page.

Comments, questions, suggestions? Email Me.

Please forward this newsletter, in its entirety, to your colleagues, coworkers and friends, because you want to add value to their work and lives.

Regards and wishing you and yours the best this weekend,

Susan


How to Interview: See a Checklist for Interviewing

Looking for a checklist that summarizes the steps involved when you interview prospective employees? These steps should help your team know how to interview candidates so that you identify the most qualified person for your open position. If you know how to interview effectively, you can ensure that when you make a job offer, your chosen person can do the job, fit within your organization's culture, and become an asset to your business. Read more...


Top 5 Ways to Destroy Trust

Trust is the foundation of all positive relationships you seek to create in your organization. Trust is one of the strongest bonds that can exist between people and customers; trust is also one of the most fragile. Once you destroy trust, break the bond of trust, trust is the most difficult facet of your culture to rebuild. You can build a culture of trust in your organization if you steer clear of actions that destroy trust. Avoid these trust busters to build a trust culture. Read more...


Sincerity Means Everything in a Resignation Letter

"I'm curious as to your feedback about not including a paragraph such as the one you suggested: 'I will miss working with you very much as you have provided me with many opportunities to both learn and contribute. Your coaching and support have been invaluable to my progress. I will also miss many of my coworkers and customers and take many positive memories with me to my new employment... What if the reason a person is leaving (people leave people, not places of employment) is due to the fact that the boss was absolutely horrible...'" Find out more...


Best Ice Breaker for Meetings

Have you taken a look at my best one-word ice breaker for meetings? I received and continue to receive such positive feedback about its usefulness that I wanted to bring it to your attention again. This ice breaker for meetings is simple to use, sparks unending conversations, and can be massaged to fit almost any situation. Two readers used the one word ice breaker to open planning meetings... Read more...


 


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This newsletter is written by:
Susan M. Heathfield
Human Resources Guide
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