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Monday, August 26, 2013

About Marketing: Customer Service Tips

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From Laura Lake, your Guide to Marketing
Customer service is vital to business today. When customers don't receive the service they desire or feel they are worthy of, they will take their business elsewhere and you won't get another chance to convert them into a buyer.

Customer Service Tips
We can all do things to improve customer service and should really work towards excellence in that goal daily. Think about the last time you were treated poorly, you told everyone and more than likely still to this day you haven't forgotten that moment. I want to help you take your customer service to the next level, so I've put a few resources together for you. I promise that if you spend a few moments reading what I've provided to you, you will find things you can start implementing today... Read more

Bridging Department Divide Between Marketing and Sales
Having been in marketing and in sales I can tell you that often the differences within the marketing department and sales department cause them not to see eye-to-eye. In... Read more

Small Business Marketing Basics and Tips
I don't have to tell you that there are differences in corporate marketing and small business marketing - you already know that. There are basic marketing strategies you can put into... Read more

Plan Your Marketing Strategy
Having a marketing strategy can be the life or death of a business. If you aren't sure how to begin developing your marketing plan and strategy these resources will help you.

 


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This newsletter is written by:
Laura Lake
Marketing Guide
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