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Wednesday, June 9, 2010

Summary and Review of Crush It! by Gary Vaynerchuk

Image of Wine Library TV's Gary Vaynerchuk.Image via Wikipedia

Originally published Summary and Review of Crush It! by Gary Vaynerchuk

This book summary and review of Crush It! was prepared by Megan Broom while an Accounting student in the College of Business at Southeastern Louisiana University.

Executive Summary

The author of Crush It!, Gary Vaynerchuk, has a goal to help other entrepreneurs become their own boss and have fun doing it. According to him we are who are DNA says we are. Our DNA determines our passion and the things we love. Gary thinks each individual should cash in on their passion. In other words let your passions make you a success.

The author shared his success by sharing his three rules: “Love your family, work super hard, and live your passion.” After a person realizes what their passion is they can put their knowledge of that passion to work. Gary was born in the Soviet Union and came to America when he was three years old. His father, who was going to work with relatives, found himself with no job when his uncle passed away before he arrived in America. His uncle’s family owned a liquor store and agreed to let him work there as a stock boy. Eventually, His dad became manager and co-owner of the store. At sixteen Gary worked bagging ice for $2.00 an hour.

When Gary went away to college he learned about the Internet and has since been called a Social Media Guru. Using the Internet Gary increased his family’s income to a twenty million dollar business within four years. Using his knowledge plus his accomplishments he tries to teach others how to be successful using their passion.

In his book Crush It! Gary explains within each of us our DNA determines our brand and our passion. Following these will help us to develop our own unique style. After discovering what your passion is become knowledgeable about it; learn all you can and then go out and sell yourself. The fastest way to spread news in today’s society is using the Internet. This provides each one of us a way to sell ourselves so that we are able to eventually quit our jobs and become self sufficient doing a job we love involving the passion that is deep inside of us.

Now that you have decided what you are going to sell get out and sell it! First, you have to share yourself with others, so that they are aware of your knowledge. The fastest ways to do this is to use technology and get hooked up with popular websites like Facebook, Twitter, and Tumblr. Using the Internet’s social marketing network allows a person to talk and convince others about their passion. This opens up a new highway for the entrepreneur to sell themselves.

After, the decision is made on what you want to sell; in Gary’s case it was to increase his family’s wine business, next take the appropriate steps and spend the money where it will count. Do not be stingy with the money when hiring a web designer. This is one place Gary encourages a person NOT to save money. You are known by your website! If you plan on using video media then invest in a video camera, a flip camera is easy to use and gets the job done. When posting the video to sites, like Youtube.com, be professional, and be careful with the background.

Another way to boost your income is to have a link on your website that will lead consumers to another website that sells goods. Anytime a customer buys off that website you will receive a commission without having to do any extra work.

Gary stresses a final thought to all who want to be entrepreneurs. With today’s environment rapidly changing if your plans are not working rethink the way things are presented on the social media. While on your way of becoming an entrepreneurs be aware and alert to the changing economy.


The Ten Things Managers Need to Know from Crush It!

1. An important fact that carries through the whole book was, “you got to be you” (p. 16). You need to know who you are and what you want to achieve so you can go out to accomplish your goal.

2. All managers need to know that they need to start planning their future now. If they are not happy in their present job before they get bogged down in it, they need to find something that they will be happy doing.

3. When trying to convince others about your passion make sure you have researched and know the facts about your passion. Be an expert in what you are trying to sell.

4. Not only do you need to respect the customers, you need to respect yourself and, “Don’t lie to yourself” (p. 51).

5. In today’s society there are many ways to reach out to consumers. Be careful when choosing the correct medium. Information can be presented either through video, audio, written media, or a combination of the three.

6. When presenting your passion to others make sure that you know yourself. What Gary means when he says this is, are you the type of person to be in front of the camera, or are you more comfortable expressing yourself in written words, or presenting it on air. (p. 54)

7. Using the Internet in the 21st century there are different websites that help you spread the word. Some of the more familiar sites can be used for social marketing are: Tumbler, Facebook, Twitter, and YouTube.

8. Don’t be afraid to spend the money to invest in the things you need to succeed. When Gary says, “Invest the important stuff” he’s suggesting that you spend money on what you need whether it be a mic, video camera, or flip camera. (p. 86)

9. A business is not built overnight; it takes time so be patient and that will be the secret to your success.

10. Finally, a word from Mr. Vaynerchuk, “be ready to adapt” (p. 120). To achieve your full potential you have to be aware of the changing environment and be flexible to change with it.



Full Summary of Crush It!

I. Passion is Everything

Gary Vaynerchuk, the author of Crush It! states that not only is passion everything, but if you are willing to do everything you will be able to live on your own terms. Gary tells the secret to achieving the goal of making everything happen in life is by living by three rules: love your family, work super hard, and live your passion. His success is measured by how happy he is in his life, and not by how big his business is or the money he has made. The author explains his idea of what live your passion means. To him if you can get up to go to work without realizing how many hours you put in, and you do not need a vacation because your work is playing and you are relaxed then you are making money while living your passion.

In this book Mr. Vaynerchuk tells step by step what to do to make the Internet a networking tool work for you. With the world changing with the way people are communicating technology is playing a bigger part in the business world. The social media, Facebook, Twitter, Tumblr, YouTube, makes it easier for customers to communicate. The Internet has made a big difference in the way business is done. With using today’s social media the only investment needed is the time it takes on the sites and with companies willing to pay money Gary thinks that they could spend their money on your ideas. The author believes that there is room for everyone to be successful in the business world. His formula, “Social Media=Business Period” (p. 11).


II. Success is in your DNA

In chapter two, Gary Vaynerchuk gives his background and how his marketing has brought his family’s Shopper’s Discount Liquors from a four million dollar business to a fifty million dollar business in eight years. He feels that it is very important that a person is who he is. Gary was a little boy of three years old when his family came to America from Belarus, Soviet Union. The family came expecting to work with an uncle who had come earlier to America. But, after his uncle died unexpectedly his family allowed them to stay with them until they could find an apartment. Things started going from bad to worse for them within a matter of a few weeks. Gary’s grandmother was mugged and his dad lost his work as a construction worker. Fortunately, the uncle’s family owned a liquor store and gave Gary’s dad a job as a stock boy. Eventually his dad became manager and co-owner of the store. At sixteen Gary went into the family business starting out making $2.00 an hour for bagging ice.

In 1995, while in college Gary was introduced to the Internet. Then and there he decided he was going to use the Internet to increase the family income. Finally, in June of 1997 the Winelibrary.com was launched. Four years later he had a twenty million dollar business. Gary was an over achiever who was not content and he tried to strive for more. So in February 2006 he launched the Wine Library TV to sell wine online.


III. Build Your Personal Brand

“Developing your personal brand is key to monetizing your passion online” (p. 28). What makes you unique is your own style; you are selling yourself by video, podcast or blog. In the past people were able to be successful through advertisements on television, radio, newspapers or magazine, but with using the Internet people are now able to sell themselves at a lower cost. The first thing you need to do is to sell yourself. People need to know that not only do you know what you are talking about but, also be honest and trustworthy in all that you say and do make sure you are yourself. Be yourself.

With the use of Internet or word of mouth means a whole new thing. When someone tells something through a blog it is out there for thousands of people to read and to share with others. An example that Gary used in the book was; a cat breeder who needed to get out the word about her Siamese cats and within ten minutes the news had reached over thousands of people for free. No cost advertisement is the way to go.


IV. A Whole New World

Mr. Vaynerchuk predicts that what is in the future will change the way business is done. Businesses are changing for example; as newspapers are going out of business, people are now reading about the news online. This opens up a new highway for advertisers. Eventually the middleman will be gone, and since all businesses depend on the interaction of people Gary believes everyone right now should start planning their future by your own personal brand. In other words, “you should aim to leave your job and grow your own brand and business.”



V. Create Great Content

With developing your own personal brand and the use of the internet’s social marketing network a person can talk about and convince others about their passion. First, and far most is the content and the knowledge they posses about their passion. Read up on your passion; know what you want to sell others. After that is done start the research, look through all resources to find as much information on your topic. To share the gained information consider doing it in story form. Gary states his attention is held if he obtains new knowledge through stories.

The next important step to take is to choose how you want to present the knowledge of your passion to others, “choose your medium carefully” (p. 53). Are you the type to be in front of a camera or express yourself better in print?



VI. Choose Your Platform

Gary dedicates this chapter to different types of media. Remember there are three forms of media to present the information. Information can be presented in media, video, audio or a combination of the three. Gary believes video is the most affective. With today’s technology and the ability to post blogs it makes it easier for people to locate the blogs posted by business people. People will want to do business with you after reviewing your knowledge on your blogs.

The most popular blog in Gary’s opinion is Tumblr. Tumblr is easy to use and the design of the site is simple. In addition to that the domain name is posted for free. Another advantage to Tumblr is the easy way to respond to a blog, just hit a, “re-blog” button (p. 63).

Another social networking site is Facebook. This site is a fast-growing website that attracts people of all ages. After setting up the account you will have a fan page. Using this fan page you are able to email all of your friends your ideas in one shot. It also allows your friends to interact with you.

“Twitter allows the consumer to tell every person in his world what he thinks is cool or crappy or interesting” (p. 71). This social networking site is beneficial. First, people can respond to your tweet by re-tweets. Second, it allows consumers to have a closer relationship with companies. Third, it allows you to keep up with your competitors. Fourth, it lets you have an open conversation. Fifth, it helps spread the word. One thing to remember about Twitter is that it is a free way to communicate, and a low cost to advertise.

Two types of video media are YouTube and Ustream.tv. These videos allow you to advertise your company online in a video form. These two popular sites allow the opportunity for one to show others their passion first hand. The presentation that is made in a predetermined topic allows the presenter to control your message.



VII. Keep it Real….Very Real

It is very important to be yourself especially when working in front of a camera, and the video will later be put on the web. As an entrepreneur starts out one of the most important things to do is, “invest in the important stuff” (p. 86). According to Mr. Vaynerchuk in order to be successful one must not only have the passion but all, “work the social networking tools to the max” (p. 88). A person who has less knowledge and poor skills can still make more than you if they are willing to put forth more effort. In order to win and be successful devote oneself to the work. Your hard work will pay off eventually but patience is a must. As you start earning make sure you pay yourself last. “Before you invest in yourself, you have to invest in your long-term future” (p. 92).


VIII. Create Community: Digging Your Internet Trench

The first step is to start your own website to sell and inform others of your passion. In order to build an online community talking with others must take place. After Gary tapes an episode he explains how he stays up for hours researching what others are saying and thinking. As he reads he leaves comments on their website.

The author says to start out first, set up a blog and release it through a site similar to YouTube. Then stay on the net and search every comment that people have made on the topic you are discussing. After finding the comments make sure you post comments on them. Have readers join your Facebook, twitter, and email accounts. They will share your knowledge with others who too will join in on your community. Gary said make sure you celebrate even if you have only one person commenting on your video.



IX. The Best Marketing Strategy Ever

This one word chapter is not only short, but also simple. This chapter just says CARE.


X. Make the World Listen

Using Accounting as an example the author showed how to apply his theory of taking your passion and making it work. First, go online and buy your name with both dot com and dot TV. Next, start a blog with an account that will support your domain. Then spend the money to hire a web designer. Do not be cheap on this part of the plan; it will pay off. Make a video to post on a video blog. Create a facebook account and share yourself. Let everyone know how knowledgeable you are about accounting. Post changes in taxes and give advice away to your readers, and keep searching and posting. On your page make sure you have a button for viewers to contact you.


XI. Start Monetizing

By now you have made yourself known to searchers of the net. Keep your social media going and improving your skills. Add income to your account by having companies advertise on your site. Check out the site by Google called Ad Sense.

Now that you have your income coming in supplement it with speaking engagements. Start out by offering for free your knowledgeable services at conventions and then be patient and wait for them to want to hire you as a speaking consultant.

Another way to boost your income is to have a link on your website that will lead consumers to another website that sells goods. Anytime a customer buys off that website you will receive a commission without having to do any extra work.

If you have an ability to come with new ideas to increase your income is to, “Develop a product to sell” (p. 113). Being creative can pay off with making products and putting your logon on it with your blog name and address.



XII. Roll With It

The author wants to make sure his readers realize that even though he states to be committed and to go for your goal, being reasonable and knowing if things are not working be willing to change. Gary believes some entrepreneurs are not successful because they can not change. With today’s environment rapidly changing if your plans are not working rethink the way things are presented on the social media.

Sometimes there are videos put on the social media that could hurt your business. As the business entrepreneur you have to be ready to, “put out fires” (p. 121). Be ready to address any unjustified comments made about your site before a lot of damage can be done. Since, there is no one to stop some one of posting their opinions all business personal need to stay up-to-date with what is being said in relation to what is occurring in the public.


XIII. Legacy is Greater Than Currency

Today, with videos and blogs everyone is in the public eye. Sharing your blessings is an opportunity, and when things go wrong everyone will know. As the author states, “think through the consequences of every business decision” (p. 128). A good business man is able to visualize and think in long term.

Working toward achieving one hundred percent happiness is the aim of living your passion. Mr. Vaynerchuk believes leaving a legacy is more important so he is very conscious about corresponding with each person who writes to him. He believes that every person, “deserves respect and attention” (p. 130). Giving respect to your audience will give them the attention they need and keep them coming back.


XIV. Conclusion

In conclusion Gary Vaynerchuk wants to stress to the reader that with the world changing use this book only as an outline to follow. By the time Crush It! Is in print and has been read the world has changed.

Gary’s final word to his reader is, “true success-financial, personal, and professional-lies above all in loving your family, working hard, and living your passion” (p. 134).


Personal Insights

Why I think:

· With business conditions today, what the author wrote is – or is no longer true – because:

When reading this book I would say that if the economic conditions in this world were not in a mild depression many people would be able to learn a valuable lesson. Even though, this book was written during tough times some people who read this book may benefit from the knowledge gained in their present job. Or they may slowly start up another business in their spare time in which this business revolves around their favorite hobby. With technology and ease of mass communications Mr. Vaynerchuk was correct when he mention that stating ideas they could be shared to many in minutes.

· If I were the author of the book, I would have done these three things differently:

1. If I were the author I would have included graphs or charts to support my findings.

2. I would have given details how to use the social networks he suggested. He gave information of what is on the site, but I did not understand it fully.

3. If I have been the author I would have had interviews asking people their opinions of the different types of websites and their passions. I would also want to ask the people what is their opinion of the topic I was trying to inform them about.

· Reading this book made me think differently about the topic in these ways:

1. After reading the book, I looked at my passion and thought about ways I could share my knowledge.

2. This book made me think differently about how internet is used as a social media business instead of just away of keeping in touch with friends.

3. I also stopped to look at myself to consider what type of social media would be the best for me. Since, I am not one that likes to be in front of a camera I think I would be better presenting information through print or audio.

· I’ll apply what I’ve learned in this book in my career by:

1. I will look closer into my passions to make sure they overlap with my career.

2. Remembering his three rules: love your family, work super hard, and live your passion will help me stay on track.

3. By being flexible and willing to change with the changing society.

· Here is a sampling of what others have said about the book and its author:

While reading the reviews I was able to find many people that were able to enjoy and learn from this book while others doubted if it was true with what Mr. Vaynerchuk was writing. A few of the writers of the reviews did say that when reading this book they were able to gain new knowledge that the reader did not even know about it. It is agreed by a number of the reviews that the book, “Crush It!” was able to teach many people about how to use a person’s hobby and turn it into a growing business. One of my favorite quotes from the reviews is by Rachel Wharton from the NY Daily News and she says, “The most endearing piece of Vaynerchuk’s persona is the part where he tells you not to be afraid to speak your mind, to go ahead and drink what you like.”

Even though Mr. Vaynerchuk’s book did get many excellent reviews there were a few where the review was negative. One of the most prominent negative reviews that I found was by Julie in which it was located on Amazon.com. As she is saying she believes that Mr. Vaynercuk’s book falls into the category of this, “book was written because someone has gotten rich doing something.” While the book was read by many and with everyone having their own opinion I can understand while some people thought it was an ingenious way to make money and others thought it was a rip off of their money.


Bibliography

Crush it!-press and reviews. (n.d.). Retrieved from http://crushitbook.com/crush-it-press-and-reviews/.

S.C.Y., J. (2009, October 16). “I wanted to like it, But…” Retrieved from http://www.amazon.com/review/R3BNS1SYRL9X80.

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Contact Info: To contact the author of this “Summary and Review of Crush It!” please email Megan.Broom@selu.edu.

David C. Wyld (dwyld@selu.edu) is the Robert Maurin Professor of Management at Southeastern Louisiana University in Hammond, Louisiana. He is a management consultant, researcher/writer, and executive educator. His blog, Wyld About Business, can be viewed at http://wyld-business.blogspot.com/.





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Summary and Review of The Tipping Point - How Little Things Can Make a Big Difference by Malcolm Gladwell

The Tipping Point: How Little Things Can Make ...Image via Wikipedia

This summary was prepared by Lisa Patti, while majoring in Business Administration in the College of Business at Southeastern Louisiana University.


EXECUTIVE SUMMARY

The Tipping Point is the biography of a simple idea and how little things can make a big difference causing a “tip” in a circumstance. The Tipping Point is one dramatic moment in an epidemic when everything can change all at once. Malcolm Gladwell begins with the example of “Hush Puppies” shoes and also speaks of the fall of crime in New York. One may stop to wonder how these two very different examples share a basic underlying pattern. They both exhibit contagious behavior and in each case little changes caused big effects.

Gladwell speaks of three rules of epidemics: Law of Few, The Stickiness Factor and the Power of Context. In the first rule, Law of Few, he illustrates certain type of people who help tip the scales. These are connectors, mavens and salesman. He gives an example of a famous connector, Paul Revere, which was a most surprising story. In introducing the next rule, the Stickiness factor, Gladwell uses Sesame Street and Blues Clues to exhibit repetition as a learning tool in the youth of today. The third rule, The Power of Context, touched on the crime rate of New York City. A little gesture such as cleaning graffiti off the subway walls helped to reduce crime in the area. He introduced the “Broken Glass Theory” depicting that unchecked signs of deterioration in a neighborhood or community could result in a declining quality of living. If a window is broken or left un-repaired, people walking by will conclude that no one cares or no one is in charge. This could lead to an epidemic of crime. Gladwell mentioned the magic number of 150. Groups of 150 display levels of intimacy and efficiency. Groups larger than this size tend to be toxic. This strategy of smaller groups is found in many corporations’ organizational structures today.

Gladwell introduces several case studies throughout the book. Airwalk shoes, teenage smoking and breast cancer awareness to name a few.

The Tipping Point is a magic moment when an idea, trend or social behavior crosses a threshold, tips and spreads like wildfire. It’s a book about change. In particular, it’s a book that presents a new way of understanding why change so often happens as quickly and as unexpectedly as it does. The Tipping Point is an examination of the social epidemics that surround us.

Full Summary of The Tipping Point: How Little Things Can Make a Big Difference

The book, The Tipping Point, How Little Things Can Make a Big Difference by Malcolm Gladwell identifies and explains mechanisms which cause certain trends to “tip” and take hold and others to fail. Gladwell portrays examples from marketing, medicine, literature, politics, and other spheres that show basic moves and conditions that can transform a small change into a huge awakening. In the beginning of his book, Gladwell uses an example of “Hush Puppies” shoes and how a handful of hipsters in Manhattan started wearing the shoes and caused a shift in sales. It took a group of “opinion makers” to wear the shoes; other saw them and copied the style. After a few fashion designers used them, “Hush Puppies” reached the “tipping point”; causing this brand of shoe to take off in sales and till today still exits in stores everywhere.

Gladwell identifies how epidemics are started. He assesses that most trends and styles are born and spread according to certain types of transmission and also in conveying certain style and ideas. Gladwell introduces three rules of epidemics; the Law of the Few, the Stickiness Factor and the Power of Content. The tipping points that transform a phenomenon into an influential trend require a certain type of people. The success to any kind of social epidemic is dependent on the involvement of people with a particular and rare set of social gift. Those particular people make things happen. They are usually energetic, connected, knowledgeable, persuasive and influential among their peers. They are connectors, mavens, and salesman. Connectors are individuals who have many ties with people. They have a special gift for bringing the world together. They tend to be outgoing and helpful. They are the kind of people to know when you need a job because they know somebody who knows somebody. A famous connector he uses as an example was Paul Revere and his ride warning the patriots, “The British are coming”. This was an example of a word of mouth epidemic. People knew and trusted Paul Revere. They believed him and followed his warnings. At the very same time, William Dawes, also rode warning people of the same thing. No one listened to Mr. Dawes because he was not as well known as Paul Revere. His message did not stick like Paul Revere’s historical message.

Gladwell then speaks about mavens. The word Maven comes from the Yiddish and it means one who accumulates knowledge. Mavens are people who have a strong desire to help other consumers by helping them make decisions. They are information specialist. To be a maven is to be a teacher. Mavens are information brokers, sharing and trading what they know. They are also avid readers of “Consumer Reports”. Mavens have the knowledge and the social skills to start word-of-mouth epidemics, but don’t how to pass it along. The third type of person is the salesman who twists arms and motivates people into to actions. Great salesmen have the ability to enter into an arrangement, establish themselves quickly and proceed rapidly to sell items. Salesmen have skills to persuade us when we are unconvinced of what we are hearing and they are critical to the tipping of word-of-mouth epidemics.

As the book continues on, Gladwell introduces an important factor in tipping items. This is called the “stickiness”. Stickiness is a specific factor quality of a message that makes something memorable and grabs people’s imagination. The Stickiness factor states there are specific ways of making a contagious message memorable. These are simple changes of the presentation of structuring of information that can make a big difference in how much of an impact it makes. An example of the stickiness factor is the children’s show, Sesame Street. The makers of Sesame Street use this repetitive factor to teach kids with rhymes and rhythms. The same teaching segment of the show is presented throughout the week repetitively before a new concept is introduced. This method helps children understand and comprehend by using visual-blending exercises. One example of this showed segments that teach children that reading consists of blending together distinct sounds. In one, “Hug”, a female Muppet, approaches the word HUG in the center of the screen. She stands behind the H, sounding it out carefully, and then moves to the U, and then the G. She does it again, moving from left to right, pronouncing each letter separately, before putting the sounds together to say “hug”. As she does, the Muppet Herry Monster enters and repeats the words as well. The segment ends with the Herry Monster hugging the delighted little girl Muppet. The legacy of Sesame Street was if you paid careful attention to the structure and format of your material, you could enhance, “stickiness”. Sesame Street today is watched by children all over the world in an effort to better prepare them in their future education.

Another aspect of mechanisms that cause trends to “tip” into mass productivity is the next term Gladwell points out, the Power of Context. When environmental conditions are introduced and are not right, it is not likely that the tipping point will occur. Gladwell speaks of the rapid decline in violent crime rates that occurred in 1990’s in New York City. He acknowledged a variety of factors that played a role in the decline. One instance was the removal of graffiti from the subway areas. With a clean environment, crime rate began to decline. Criminologists James Q. Wilson and George Kelling developed the “Broken Window theory”. This theory basically proposed that crime was the natural result of a disorder. If unchecked signs of deterioration in a neighborhood or community were seen by all, this could result in a declining quality of living. If a window is broken or left un-repaired, people walking by will conclude that no one cares or no one is in charge. In the cities, graffiti was equivalent of broken windows which initiated more serious crimes. This is an epidemic theory of crime. Crime is contagious and can start with a broken window or graffiti and spread through an entire community. Cities began the clean up which allowed other factors like the decline in crack cocaine use and the again of the population to gradually tip into a major decline in the crime rate.

Gladwell also mentioned for a trend to tip, you need a large number of people to embrace it. Certain sizes and types can also achieve a tipping point. In the novel, “Divine Secrets of the Ya-Ya Sisterhood” appealed strongly to middle-aged women in Northern California. These women were able to push the book into a national success. These women related their own experiences to the book and through word of mouth caused the novel to become a best seller. This book was an emotionally sophisticated character-driven, multi-layered novel that expressed reflection and much discussion in book groups. The novel became a social experience, a conversational piece and tipped into a larger word of mouth epidemic. The lesson of the Ya-Ya Sisterhood states that the small close knit groups have the power to magnify the epidemic of a message or idea.

In continuing discussion on group size, Gladwell introduces his theory of the magic of the number of 150. Group sizes play a large part in tipping scales. He refers to 150 as the magic number of a group size. This group size displays levels of intimacy and efficiency. Groups larger than this size tend to be more toxic. With a smaller group, you can become comfortable and rely on the other members to exhibit qualities of accuracy. Many corporations today use this factor as a foundation for their organization structure.

In the case study sections in this book, Gladwell discusses the rise and decline of the Airwalk shoe. It was originally geared toward skateboards in Southern California. It obtained national recognition through advertising techniques that portrayed“coolness” about them. By using fad styling in their shoes, Airwalks were able to create a product that was always right on target and exactly what the public wanted. The advertising agency came up with a series of dramatic images, single photographs showing the Airwalk user relating to his shoes in some weird way. In one, a young man is wearing an Airwalk shoe on his head, with laces hanging down like braids, as his laces are being cut by a barber. The ads were put on billboards and in “wild postings” on construction-site walls and in alternative magazines. As Airwalks grew, the advertising company went into television. The strength of the Airwalks advertising campaign was in more than the look of their work. Airwalk tipped because its advertising was founded very explicitly on the principles of epidemic transmission.

Gladwell touches on the Translation Factor. Translator takes ideas and information from a highly specialized world and translates them into a language the rest of us can understand. The most sophisticated analysis of the process of translation comes from the study of rumors. As we remember the child’s game of starting a rumor and as it is communicated to each person it is heightened and exaggerated totally changing the initial comment. In a rumor, there are three directions that are followed. The story is first leveled. Details that are essential for understanding the true meaning of the incident are left out. Then the rumor/story is sharpened. The details that remain were made more specific. Finally, a process of assimilation takes place; the story was changed so it made sense to those spreading the rumor. What mavens, connectors and salesmen do to an idea in order to make it contagious is to alter it in a way that specific details are dropped and others are exaggerated so that the message itself comes to acquire a deeper meaning; thus causing a “tip”.

Gladwell used the spread of teenage smoking as another example of the tipping point. Once again he reiterates the idea of “coolness” of smoking which causes a teenager to start smoking. He also noted that making smoking sound dangerous and rebellious appeals to teenagers. Larger advertising companies continuously pump money into campaigns enticing teenagers. Many teenagers end up continuing their cigarette experiment until they get hooked. The smoking experience is so memorable and powerful that they cannot stop smoking. The habit “sticks”. Telling teenagers about the health risks of smoking; “It makes you wrinkle”, “It can give you lung cancer and you can die”, doesn’t matter to them in the least. It is exciting, mysterious, dangerous and cool and especially frowned upon by their parents; all the elements to make teenagers want to smoke more. Emotional problems such as low self-esteem, unhealthy and unhappy home life, depression could lead to smoking in the first place among these teens.

Another important example of the concept of tipping was a nurse named Georgia Sadler who began a campaign to increase knowledge and awareness of breast cancer and diabetes in a black community in San Diego. She moved her campaign from churches to beauty salons. Women would sometimes spend two to eight hours having their hair braided. Stylist form bonds with their customers so she initiated the stylist to present a constant cycle of new information and gossipy tidbits on breast cancer awareness and diabetes into the salons. She wrote material up in large print and put it on laminated sheets. She set up evaluation programs to find out if it was working and if she was changing attitudes to get women to have mammograms and diabetes testing. Her program worked. She tipped the scales in her quest to help these women.

In conclusion, the first lesson of the Tipping Point is starting epidemics requires concentrating resources on a few key areas. The Law of the Few says that connectors, mavens, and salesman are responsible for starting work of mouth epidemics. There are times when we need a convenient shortcut; a way to make a lot out of a little, and that is what Tipping Points in the end are all about. There is difficulty in the world of the Tipping Point as hopefulness as well. By controlling a group size, we can improve its interest to new ideas. By repetitive presentation of information, we can improve its stickiness. Tipping points are a reaffirmation of the potential for charge and the power of intelligent action. The world around us seems like an immovable place, but with the slightest push – it can be tipped.


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To contact the author of this summary/review, please email Lisa Patti at Lisa.Patti@selu.edu.

David C. Wyld (dwyld@selu.edu) is the Robert Maurin Professor of Management at Southeastern Louisiana University in Hammond, Louisiana. He is a management consultant, researcher/writer, and executive educator. His blog, Wyld About Business, can be viewed at http://wyld-business.blogspot.com/.

Originally published February 28, 2010 at Bookstove



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Colbert Kicks Tony Hayward's Ass (VIDEO)

Stephen Colbert during an appearance at Florid...Image via Wikipedia



Classic Stephen Colbert! Love how he and his writers included real Tony Hayward quotes - and the angry turtle and birds were images that will stick in our minds. While some may think this was over the top, I'm sure there are plenty of fishermen, food processors, hotel workers, waiters, excursion boat operators, etc. who would stand in line to do this to the real Tony Hayward!

The Colbert ReportMon - Thurs 11:30pm / 10:30c
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David http://wyld-business.blogspot.com/

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Tuesday, June 8, 2010

Obama's Oil Spill Emotions: The Mediagasm (VIDEO)

Basketball courtImage via Wikipedia



As long as he doesn't throw down a cigarette butt while taking a walk along the oil-soaked beach during a BP media blackout and that sets the whole thing on fire and baby pelicans burn to death because the President was detached.


Great video.....now he taking names to kick some BP a$# - we'll see.....unless it's on a basketball court, I doubt it!


Read the Article at HuffingtonPost

David http://wyld-business.blogspot.com/

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Summary and Review of Next Question by Drew and Jason Rosenhaus

The new NFL logo went into use at the 2008 draft.Image via Wikipedia



Summary and Review of Next Question by Drew and Jason Rosenhaus


This book summary was prepared by Matt Jennings, Law Olivier and Todd Rhoden while MBA students in the College of Business at Southeastern Louisiana University. It was written under the tutelage of Dr. Michael C. Budden, Professor of Marketing.


Originally Published February 3, 2010 at:
Bookstove




Summary Of Next Question


The book Next Question, written by Drew and Jason Rosenhaus, is a must read for anybody that is involved in a career of any kind, but especially marketing.  Even though this book is written by two of the top NFL agents in today’s game and uses many sports analogies, the principle of what these two men describe can be utilized in any situation, big or small.  Throughout the book’s fifteen chapters are stories that emphasize the core concepts.  The main point of this book is that in order to become successful, you have to have dreams, do the dirty work, be a professional in and out of the office, and ultimately, market yourself.  All in all, we believe that this book covers all of the bases that are needed to successfully change one’s outlook, one’s vision of oneself, one’s motivation, and finally, how others will perceive you.  The rest is entirely up to the reader.
Next Question Part I
             In a nutshell, the book starts off with an agent’s worst nightmare.  One of Drew’s clients has been kicked off his team, the Philadelphia Eagles, because of Drew and as a result the player was punished more harshly than any other football player in the NFL up to that point.  The press conference was held in Terrell Owens’ front yard where Drew and Owens were bombarded with very distasteful questions.  The narrative then refers to how Drew and Owens had gotten to that point.  Drew had taken up the opportunity to attend a celebrity bowling event with another of his clients, a Willis McGahee.  Drew ended up talking with a very unhappy Owens, who was at the same bowling event.  Owens was very unhappy with his current agent and had heard of how good Drew and Jason were, as a result, Owens wanted to meet with them.  One of Drew’s clients on the same team had signed for 20 million for the first year of 3 years, over which the salary would rise with interest of over 10 percent each year, and Owens was stuck with a measly 9 million with a threatened pay cut to 3 million after Owens had carried the Eagles to a Super Bowl (his first year at the Eagles).  Also, Owens was coming off several Pro Bowl years, and Drew’s client had not attended a single Pro Bowl.
This is just a small example of how Owens’ previous agent had cost him.  As a result, Owens hired Drew and Jason as his agents.  After being hired, Drew and Owens went to the Eagles on a mission to renegotiate Owens’ contract, which did not go over well.  After it became apparent that nether side was going to compromise, an all out media war started.  It finally came to a head when Owens was suspended for the season, with 8 games to go, costing Owens millions, plus a fine of $1.7 million.  Which brings us back to the beginning of the story with the press conference. 
With Drew and Owens on the podium, reporters were tossing unsavory questions and with Drew being known as an aggressive player when it comes to his clients, things did not look very optimistic.  Even with all the ugliness and dirt the media was throwing, Drew stayed true to his philosophy, which is “Next Question” by answering each question with his famous “next question.”  Drew notes that philosophy coincides with believing in yourself and asking yourself “what do I have to do next to succeed.”
Next Question Part II 
            Chapter two, “Next Question Part II”, begins where chapter 1 leaves off.  Owens was facing losses of $2.4 million.  With Drew and Jason’s backs to the wall, and Owens right beside them, Drew insisted they would adhere to the “Next Question” philosophy, and fight to find a way to get Owens back better than ever.  It was noted by Drew that Owens could have easily fired Drew and Jason, but instead showed a lot of character and professionalism by staying loyal to Drew and Jason.  One thing stood in their way and the glory of victory.  That obstacle was none other than their appeal at the NFLPA legal department.
Richard Bloch, the arbitrator assigned to the case was known as a “play by the rules” kind of guy.  Even though Owens’ legal team knew they would win the case, it was still suggested by Jason that Owens try to reconcile with his coach and try to avoid the hearing.  After a 13 hour hearing, Owens’ team had been confident that they had won.  Unfortunately, a short while later, the verdict had come in and Owens had lost on everything.  Drew and Jason were up the proverbial certain creek without a paddle with Owens in tow.  Nothing seemed fair or possible at that point.  The reaction across the world, inside and outside of the NFL was mixed.  Ultimately, Bloch was chastised and forbidden to handle any other NFL case based on failure to reach a verdict based on rules, but rather, on evidence inappropriately pieced together to favor one side over the other.
Even with that, Owens was still between a rock and a hard place.  The Eagles had notified Drew and Owens that he was only eligible to receive the signing bonuses rather than the withheld paychecks the Eagles had retained over the whole fiasco.  One silver lining remained, the Eagles had given Drew permission to talk to other teams about trading Owens.  The Denver Broncos had come forward and were interested in trading for Owens, contract and all.  The only problem was that the Broncos weren’t willing to pay a big deal contract for Owens.  Drew and Jason decided to go to the Indianapolis Combine and talk with a few teams to line up a few possibilities.  After all was said and done, Owens ended up signing with the Dallas Cowboys for $10 million.  After all was done, Terrell Owens profited $9 million more with the Cowboys than he would have if he had stayed with the Eagles.
 
Sell Yourself Not Your Soul
            In chapter 3, “Sell Yourself Not Your Soul,” we get a first glimpse of how important a certain man, Young Soo Do, was to Drew and Jason.  Grand Master Young Soo Do was Drew and Jason’s martial arts instructor from their childhood.  Grand Master Young Soo Do was gunned down by what appeared to be a hit man in front of his dojo, while his son was teaching a class, no less.  At the hospital where Grand Master Young Soo Do had passed away after a grueling surgery to repair his intestines.  Fluid had filled Grand Master Young Soo Do’s lungs and sent him into cardiac failure.  While this great man passed away, Jason was at his bedside, holding his hand, surrounded by Young Soo Do’s family and friends.  Drew also introduces another man that had a great impact on him, his father.  Drew describes his father as a hard working businessman, a good man in the midst of a shrewd market.  Drew and Jason’s father had a business that went out of business when the brothers were in middle and high school.  Even though the brothers knew things were tough (but did not fully comprehend it) they, somehow, were provided with braces, nice clothes, an allowance and cool cars.  Drew recalls a very impactful moment in his life when his father, a muscular man who was known to have a temper but a good heart, told Drew to be tougher than him.  In Drew’s childhood, around 12 years of age, a bully wanted to fight him and as it came down to it, Drew walked away full of fear.  Coincidentally, the following week, Drew and Jason’s father brought them to a Tae Kwon Do school that was nothing more than a hole in the wall at the time.  Inside was a class being taught by a man, Grand Master Young Soo Do.  The walls were littered with pictures of him inVietnam, doing strength and coordination feats of amazement.  After meeting with Young Soo Do, Drew and Jason’s father had one request, which was “make my boys tough”.  As a result, Young Soo Do had done just that, Drew and Jason learned mental toughness as well as physical toughness, which they carried with them all through their lives and careers.  Drew publicly credits Grand Master Young Soo Do as the man that  made him into the man he is today, and that man is the top NFL agent in the game.
Bet on Yourself
            Chapter 4, “Bet On Yourself”, focuses on the fact that if you don’t bet on yourself, nobody will.  This chapter tells a story of Willis McGahee, a 6’1” 225 lb MVP UM running back.  McGahee, at 22 years of age, was ready to enter the NFL draft with a signing bonus of $15 million ready and waiting for him.  Unfortunately, at the end of McGahee’s college career, the NCAA National Championship, McGahee’s knee blew out in the fourth quarter from a direct hit from an opposing player.  McGahee’s knee was severely dislocated and three ligaments were torn.  The diagnosis was a year’s worth of reconstructive surgery and grueling rehabilitation, plus the $15 million paycheck was out the window.  Oddly enough, while McGahee was in the hospital, he was signed with an agent after deciding to come out early.  The best outlook was that if rehab went well, he would be drafted in the 6th round.  In the NFL world, that isn’t optimistic financially.  The difference between the first draft and the rest is literally hundreds of thousands of dollars.  McGahee still had his senior year to prove himself.  After a chance meeting with McGahee at UM, Drew found out that he was unhappy with his agent and knowing what a good player he was, Drew decided to take a chance.  After getting on board, McGahee’s doctors claimed that rehab was going very well and McGahee was very much ahead of schedule, in short, the doctors had never seen anything like it before.  With things going so well, Drew believed that McGahee would be able to be drafted in the first round.  The experts and public’s opinion did not agree with Drew’s beliefs.  Regardless of popular opinion, Drew believed in McGahee so much that before rehab was done, Drew went on national television and stated that McGahee WAS going to be drafted in the first round.  Drew put his reputation on the line for an injured, but driven, UM senior.  After a season of hard work and determination from both McGahee and Drew, McGahee was picked up by the Buffalo Bills, on the first round!
Distinguish Yourself, Part I
            Chapter 5, “Distinguish Yourself,” stresses the importance of making yourself unique from everybody else.  In one of this chapters’ stories, Drew mentions a freshman at UM named Robert Bailey.  Bailey was a corner-back at 5’10” and 175 lbs.  As everybody knows, at that size, you would get murdered on a field filled with 6’3” 225 plus lbs.  Anybody else would get killed, but not Bailey.  Drew noted Bailey as being the smallest guy, but had the biggest heart on the team.  This was during a time when the infamous Jimmy Johnson was head coach at UM.  Bailey played with such a ferocity that he played scrimmages just like he would a real game, hitting guys at full speed and taking down guys that were twice, sometimes three times his size.  Jimmy Johnson loved him so much, he made an exception that has never happened before, Jimmy let Bailey start.  As a result, Bailey did not let Jimmy Johnson regret his decision.  Where Bailey was not the biggest, fastest, or meanest player, he distinguished himself by having the intelligence, effort and toughness that brought him to the pros.  Even though he was not a starter, he still played like he was and did very well for himself.  Even after being bounced around from team to team three times, Bailey kept coming back and as a result he won an ESPY Award for longest punt return ever with the Detroit Lions and helped the Ravens win a Super Bowl.  Today, Bailey is now a partner with Drew and Jason Rosenhaus.
Distinguish Yourself, Part II
            In chapter 6, Distinguish Yourself Part II”, Drew tells how he distinguished himself.  Drew states that he distinguished himself by being “the good guy”.  This statement is very odd, considering he was voted Sports Illustrated’s 1996 Most Hated Man in the NFL.  Drew credits this award as a compliment since he fights tooth and nail and is considered ruthless when it comes to his clients.  This same ruthlessness earned him the nickname, “The Shark”, where other agents hate him but want to be him.  Drew distinguishes himself from putting himself in another category in a shrewd business, and that category is filled with integrity and honesty.  In short, Drew is a good guy with the ferocity of a lion in an industry that is composed of agents with the shrewdness of a rat.  We get an insight of where he started in the NFL industry.  Drew, in the late 1980’s, worked for another agent named Mel Levine.  Drew’s first year working with Mel brought forth huge successes, several new rookies were signed, Drew was given a hefty salary with no financial responsibility, and was also promised that his brother, Jason, would be brought on board.  Regardless of this great success and job appeal, Drew wanted to be his own man and build his own company from the ground up.  Drew could not be good, he wanted to be great.  Upon reaching the decision to leave Mel, Drew brought his top recruit, Robert Massey, with him.  Drew had to distinguish himself from the others, as a result, Drew convinced ESPN to televise Massey getting drafted at Drew’s apartment, along with Massey’s negotiations with Jim Finks, a hard nosed, tough as nails veteran negotiator.  The plan was a success and Drew was able to successfully distinguish himself, an act that will most likely follow him for the rest of his life.
Know Which Battles to Pick
            Chapter 7, “Know Which Battles to Pick”, Drew emphasizes one, if not the hardest, year where everything went wrong, some of his clients fired him, some were snatched from under him, and others just avoided him like the plague.  Even through a hard year, Drew and Jason still kept their composure and stayed strong.  When the opportunity to attain Warren Sapp came up, both Drew and Jason wanted the Hurricane superstar as their client – very badly.  Sapp had won over Miami while still in college and was a one of a kind player, the kind of player Drew and Jason wanted and needed.  When Drew and Jason approached Sapp, they did not receive any special treatment from him.  Sapp was as tough off the field as he was on.  Drew noted that one had to earn the respect of Sapp, respect that was not easily attained.  After a number of friends referring Drew and Jason to Sapp, a meeting was finally set up.  Sapp was a student of the game and wanted his agents to be the same, if not more.  After a long and arduous fight of proving themselves to Sapp, Drew and Jason finally signed him.
The Big Idea
            In Chapter 8, “The Big Idea”, Drew explains how important a big idea is to make yourself stand out from the crowd.  Drew states, “I really believe that if you work hard to achieve your goal, hard work alone won’t get you there.  It’s the hard work that puts you in a position to have a chance at getting what you want”.  The story that takes up this chapter revolves around a great player named Jeremy Shockey.  Shockey was a phenomenon from UM, and was everybody’s top target.  Drew and Jason had a very hard time getting Shockey to sign with them.  Even though Drew and Jason had the upper hand by representing many of Shockey’s friends from UM, they were losing their momentum.  Shockey’s roommate had signed with one agent and was pulling for Shockey to sign with his agent.  Along with the roommate’s pressures, Shockey’s mother preferred another agent.  Regardless to say, the odds were against Drew and Jason from every possible angle.  After many missed opportunities, Jason, who had established his place as a strategist, suggested they bring Shockey’s mother down for a short stay.  After meeting and having dinner with the mother, Drew and Jason had the mother’s approval.  As a result, Shockey ended up signing with Drew and Jason, all because of the big idea of including Shockey’s mother!
Knowing When to Pull the Trigger
            In Chapter 9, “Knowing When to Pull the Trigger,” Drew talks about being patient and knowing when to attack.  The main story in this chapter is about a great player named Clinton Portis, or “CP”.  CP was voted the 2002 NFL Rookie of the Year and ran for almost 1,500 yards.  CP was very unhappy with his contract, which when compared to one of Drew’s clients’ contract, came very short of his market price ($225,000 compared with $1 million with the possibility of $4 million more in incentives).  CP had approached Drew, they ended up talking about how Drew could come up with a better contract.  Later, CP  ended up firing his agent to sign with Drew and Jason.  Unfortunately, the Broncos were not willing to pay CP more, even though he had vastly outperformed his contract on the field.  A plan was structured to where CP could be traded for another player.  After a long, dragged out period of waiting, there were still no bites from any other team.  The reason being a General Manager of a team is in charge of hiring players, if the player under-performs, the GM could lose his/her job.  Because of that hard fact, not many GMs were willing to take the chance on CP.  Drew finally was able to attack an opportunity of meeting with Dan Snyder, the owner of the Washington Redskins.  Since Snyder was the owner, he did not have to worry about getting fired.  After a hard battle and long negotiations, Drew and CP finally pulled the trigger.  CP signed a contract that made him the richest running back (contract wise) in the history of the NFL.
Know When to Stand Your Ground
             In Chapter 10, “Know When to Stand Your Ground”, Drew talks about the necessity of standing your ground even when the odds are against you.  For instance a 2nd country ranked defensive end named Adelwale “Wale” Ogunleye was looking at a lucrative career in the NFL.  Unfortunately, in the middle of his senior year, he injured his knee so badly, it looked as if his football career was over before it had started.  Even after this injury, he was still eligible, the Miami Dolphins drafted him with a $7,500 bonus (very meager in today’s NFL industry).  Wale didn’t give up regardless of the insurmountable odds against him.  Wale worked every day for a year in order to get healthier and become more of a pick than he was when he was injured.  Wale ended up approaching Drew and Jason about signing him on as a client.  Drew and Jason signed him as a client even though the short term outlook didn’t look good at all.  The reason Drew and Jason took a chance on him was their impeccable eye for talent and potential.  Jason saw the natural talent within Wale, even though he wasn’t playing at 100%.  Drew was able to sign Wale with a one year contract with the Dolphins at $300,000, even though Wale didn’t play any games in the previous season.  As the second year with the Dolphins came to an end, Wale had earned his position as a starting pass rusher.  Regardless of Wale outperforming his contract, the Dolphins would not go over $375,000 in Wale’s third year.  In the third year with the Dolphins, Wale earned the MVP Award.  Drew and Jason thought it was time for the big contract, so they executed a plan of attack.  The Dolphins signed Wale on a one year contract worth $1.8 million, but Wale wanted more, and it was Drew’s job to get him what he wanted.  In order for Wale to get his big contract was to become an unrestricted free agent, unfortunately, Wale was still under contract with the Dolphins as a restricted free agent.  After long and hard negotiations between the Rosenhauses and the Dolphins, along with the help of a couple of lucky incidents inside the Dolphins team, Wale finally got traded to the Chicago Bears.  Wale’s contract with the Bears was a $34 million over six years with signing bonuses worth $15 million.
 
The Value of Relationships
            In chapter 11, “The Value of Relationships,” Drew emphasizes the importance of keeping relationships alive.  While Jason was a student at UM, he had become close with a player named Jessie Armstead.  Even though Jessie was a great athlete by regular standards, he was still treated as a second rate player.  Armstead wasn’t big enough to be a linebacker, nor fast enough to be a safety so he was dubbed a “tweener”, a guy stuck in between positions.  In his senior year, Armstead was rotated with another player, or a “part time starter”.  Even though the odds were against Armstead, Jason still signed him as a client.  When NFL draft day came around, Armstead came in with the 8th round pick, which normally, 8th round picks don’t make it in the league.  Regardless of this overwhelming statistic, Armstead made his first year on the team playing special teams with a fearlessness and intelligence that was to be reckoned with.  Coming into his third year, as a part time linebacker, Armstead became a full time starter by his 4th year.  With nothing but grit and determination, Armstead went from an 8th round pick to a five time Pro Bowl linebacker and one of the best in the NFL.  Not only was Armstead one of Drew and Jason’s biggest grossing client, but during Armstead’s time at the Giants, he referred 2 players to Drew and Jason, which turned into 6 players.  Today, most of Drew and Jason’s clients are from referrals from fellow players.  It’s all about the relationship!
Be a Good Loser
             Chapter 12, “Be a Good Loser,” focuses on winning and losing like a winner.  Nobody likes a sore loser, especially when it’s your representative, or agent.  An agent who is a sore loser can be very embarrassing to a player, in terms of appearance.  In 1999, Drew wanted to sign a top running back prospect named Edgerrin “EJ” James.  Drew had dominated the top picks at UM for 5 years straight and decided to go all out with EJ.  Drew put all his eggs in one basket that year with EJ.  For six months, Drew was persistent and unrelenting with signing EJ on as a client.  After all that time and effort by Drew, EJ decided to go with another agent.  Rather than avoiding Drew out of awkwardness, EJ called Drew and commented on his appreciation of what Drew did.  Drew took the loss in stride and assured EJ that there were no hard feelings and wished him nothing but the best of luck.  Where Drew acted like a gentleman with nothing to show for his money and time put into recruiting EJ, other agents bad mouthed EJ to the media.  Finally, in 2004, after crossing paths with EJ time and time again, Drew signed him on as a client.  EJ’s decision to sign with Drew after all those years was due to the fact that he was considered a veteran and no team would pay him top dollar to play, but rather cater to the “young buck”.  EJ ended up with a 4 year contract worth $30 million.  It pays to be a good loser at all times.
Put Yourself in Position for Opportunity and Seize It
             Chapter 13, “Put Yourself in Position for Opportunity and Seize It,” talks about not taking opportunities for granted.  Drew notes that it’s not about how smart, talented, or well off you are, but in order to succeed in the real world, you have to be a worker.  This means always hustling and putting forth your best effort so you can constantly put yourself in the path of opportunity and be prepared for it.  During the 2008 Super Bowl week, Drew was fighting a flu, a kidney infection, and an angular tear between the L4 and L5 vertebrae that was hitting a nerve and sending shooting pains down his leg.  On top of that internal war, agents were telling other prospective clients that Drew and Jason had too many clients and weren’t paying attention to them among other blatant lies in order to get the edge.  Even when things couldn’t have seemed any worse, Jason had called Drew and notified him that their client Bernard Berrian, a Chicago Bears wide receiver, was preparing to let them go.  Drew and Jason absolutely hate and dread losing clients not just because of the money, but also the ripple effect and embarrassment it causes.  To Drew, the worst thing that could happen is to lose a client with whom he considers a friend and has a great relationship with, such was the case with Berrian.  Apparently, the word was that a rival agent told Berrian that he wasn’t a priority to Drew.  Upon hearing this, Drew tried to call Berrian, but could not reach him.  Drew did the only thing he could think of, regardless of the pain he was going through, Drew flew down to Fresno that day to put himself in a position to take a chance and to try to meet Berrian.  Upon arriving in Fresno, Drew, in agony, text messaged Berrian.  Needless to say, Berrian was very impressed and moved that Drew, regardless of what he was going through, came down to meet with Berrian face to face.  Berrian ended up staying with Drew and signed on with the Minnesota Vikings at a whopping $36 million.
Be a Leader
            Chapter 14, “Be a Leader,” talks about being a leader in an environment of followers.  Drew and Jason are not scared of taking initiative and seizing the moment regardless of what the majority think.  In one instance, a former UM tight end, Greg Olsen had just been drafted by the Chicago Bears and also had signed with Drew and Jason.  The media and fans were in an uproar chastising Olsen saying he had the right team but the wrong agent.  They were sure Olsen was going to become a “holdout” player, or a player that holds out for the best deal possible.  Drew, in his opinion, believes that it’s his job to take the heat for his player and redirected the heat from Olsen to himself.  With negotiations coming up, it wasn’t bad enough that Drew was facing a team (the Chicago Bears) that never overpaid for players with a client that wanted more than the norm.  With a new rule in play that allowed players to take a last minute incentive without playing against their salary, Drew and Jason were backed up into a wall.  The word out at negotiations was that Drew and Jason would hold out and be one of the last agents to sign.  The big deal is that the longer you wait, the more your player, or client “depreciates”.  Drew and Jason did not want that for Olsen, so they came up with a plan where Jason would come up with a formula that would please both sides, and with the Bears, that was no easy task.  After a hard fought battle in negotiations, Olsen signed a 5 year $10.7 million deal where the same pick last year had made $9.7 million.  Drew and Jason were leaders and dictated the market rather than let the market dictate them.
Be a Kid at Heart
            In Chapter 15, “Be a Kid at Heart,” Drew confesses some unusual things in today’s world.  As an adult, Drew’s house is littered with posters of Conan, Batman, Rocky, 300, and various superheroes.  Along with posters are sculptures and comic books.  Drew and Jason both collected comic books and baseball cards as kids, and they admit they still do.  Drew notes that in the professional world, we become dehumanized and emotionally cold with our clients or patients.  Drew likes to look at agents as comic book heroes, or at least should act like one.  One instance is Frank Gore, a spectacular running back from UM that impressed Drew and Jason at the tender age of 18.  After Gore’s junior year, Drew and Jason signed him on.  Unfortunately, Gore tore his right ACL weeks after he was signed.  Drew urged him to stay in school for one more year to ensure he would get into the first draft.  An occurrence that would not happen since Gore decided to come out early despite a torn ACL.  Come to find out, Gore’s mother was not doing well and Gore wanted to make more money as soon as possible to take care of his mother.  Gore ended up with a 3rd pick which allowed him to sign a 3 year contract worth $1 million with a $600,000 signing bonus with the San Francisco 49ers.  This was positive but the contract stated that his salary would drop by over half if he suffered a career ending injury in the preseason or in 2 years.  Gore ended up injuring both shoulders, but fortunately, the 49ers saw too much in Gore to let him go.  Gore looked good but not great in the first two seasons.  After the third season, Gore led the NFC in rushing yards and led the NFL in average yards per carry.  Gore was becoming a superstar in his own right.  When it came time to renegotiate Gore’s contract , the 49ers wanted to pay Gore a 2 year $1.8 million contract.  Drew thought Gore deserved more.  After more negotiations, Gore signed a 5 year $28 million contract!  Sadly, right after the signing, Gore’s mother died, but not before she saw her son become a success.  Drew noted that he was proud to be a part of that.  I guess agents are kind of like superheroes.  Well…some of them anyways.
 

Personal Insights

            Drew and Jason Rosenhaus’ book, Next Question completely covers every aspect of success from A – Z.  In my opinion, this book should be read by everybody regardless of status, age, race, creed, or orientation.  This book can be related to any and all situations in life.  As we all know, life will throw you curve balls, beat you senseless, and at the very least, wear you down.  It is the human spirit of overcoming that excels us to succeed.  Some find it harder than others, but the principle remains immovable.  With hard work and determination, anybody can do anything they set their minds to.  The human mind, body, and spirit are definitely a force to be reckoned with.  Wouldn’t you agree?
 
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To contact the authors of this summary/review, please email Matt Jennings, (Matthew.Jennings@selu.edu), Law Olivier (Lawrence.Olivier-2@selu.edu), and Todd Rhoden (Todd.Rhoden@selu.edu).
David C. Wyld (dwyld@selu.edu) is the Robert Maurin Professor of Management at Southeastern Louisiana University in Hammond, Louisiana. He is a management consultant, researcher/writer, and executive educator. His blogWyld About Business, can be viewed at http://wyld-business.blogspot.com/. He also has a book summary/review blog that is a collection of his students’ works at http://wyld-about-books.blogspot.com/.  




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Yashi

Chitika