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| | | | | | | Today's advice comes from Symantec CEO Enrique Salem's interview in the New York Times: "If you’re going to be successful, you’ve got to be able to deliver the tough message. And I find that a lot of managers will not deliver those messages and then people are surprised. If you get asked to be a manager, you have to manage." Salem says he's a big believer in keeping expectations high -- but within reason -- and fostering an environment in which people understand they need to perform. Part of that, as a manager, is cultivating an ability to tell it like it is, while still maintaining a respectful and productive air. At first, that directness was challenging for Salem. But as he picked up more management experience and broadened his view, he learned that a certain honesty and frankness save time and energy while preventing intra-office misunderstandings, he says. Plus, if you have a reputation for being forthright, your staff isn't ever unfairly broadsided by what you have to say. "Managing means sometimes you’ve got to deliver a tough message," he says. "But you’ve got to give the feedback in a way that has a constructive tone." Want your business advice featured in Instant MBA? Submit your tips to tipoftheday@businessinsider.com. Be sure to include your name, your job title, and a photo of yourself in your email. Please follow War Room on Twitter and Facebook. | | | | | | | |
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