About Small Business Information: Customer Service Tips

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Small Business Information Small Business Information Start Up Manage and Grow Money Matters From Alyssa Gregory, your Guide to Small Business Information This week is National Customer Service Week, so it's the perfect time to talk about making our customers happy. Whether you have staff that handles customer service in your company, outsource to another firm, or handle all of your customer service tasks personally, there are tips here that will help you make the experience of purchasing from your company a positive and memorable one for your customers. Enjoy! Alyssa Get Connected: Contact Me | Twitter | Facebook | Blog How to Become Known for Excellent Customer Service Providing excellent customer service is one of the best ways for small businesses to retain clients and get customers coming back again and again. Here are some ways to become known for being a business owner who cares about his/her customers and their satisfaction. Read more See More About:  customer service  customer loyalty  customer feedback 9 Tips for Providing Excellent Customer Service Customer service starts with a genuine desire to delight your customers, but you also have to think beyond selling your product or service. Here are nine ways you can start to create a pattern of excellent customer service in your business. Read more See More About:  customer service  survey  customer retention Science Reveals Customer Service Secrets Professor Richard B. Chase and Associate Professor Sriram Dasu at USC's Marshall School of Business have applied the field of behavioral science to customer service. They have developed five principles that are simple but profound. Read more See More About:  customer service  customer loyalty  customer feedback The Simple Secret to Excellent Customer Service There are a lot of things that small business owners can do to provide their customers with excellent customer service, but one simple action tops the list in almost every situation. Can you guess what the one simple secret to excellent customer service is? Read more Small Business Information Ads Small Business Loans Small Business Customer Service Small Business Grant Training Customers Featured Articles Employee Benefits and HR Policies Small Business Finance and Small Business Loans Government and Regulations Small Business Insurance Legal Issues and Small Business Law Management and Time Management   More from About.com Food and Mood Indulging a sweet tooth can cause weight gain, guilt and even worsen depression. Here are a few expert tips to help you resist. More> Carb Cravings Ever wondered why you crave carbs (or chocolate and sugar) when you're depressed? Some scientists say it may be chemical. More> This newsletter is written by: Alyssa Gregory Small Business Information Guide Email Me | My Blog | My Forum   Sign up for more free newsletters on your favorite topics You are receiving this newsletter because you subscribed to the About Small Business Information newsletter. If you wish to change your email address or unsubscribe, please click here. About respects your privacy: Our Privacy Policy Contact Information: 249 West 17th Street New York, NY, 10011 © 2011 About.com   Must Reads A Guide to Using Facebook for Business Quick and Easy Business Plan Help How to Name Your Business Goal Setting for Small Business Owners Finding the Money to Start a Business Advertisement