OK, like it or not, conflict is a part of all our lives, to one extent or another, both in the workplace and in our personal lives. Thus, how to most effectively deal with conflict, and to manage it effectively when it occurs, is a central task of managing in organizations (and in life itself).
Here is a great video to watch on managing conflict:
At 20 minutes, it is longer than most of the clips that I have posted, but well worth watching and with situations we can all relate too. After watching it, send me any comments that you might have to dwyld.kwu@gmail.com and I’ll post a follow-up with your thoughts.
David
P.S. Do feel free to pass this posting along to your friends, colleagues, family members – maybe even your boss – to help them with ideas on better managing conflict.
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