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Tuesday, April 26, 2011

About Human Resources: Steps in Performance Improvement Coaching

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About.com

Human Resources

Employ People

Manage People

Succeed at Work



From Susan M. Heathfield, your Guide to Human Resources

Vol. 12 No. 53 - ISSN: 1533-3698 April 26, 2011

Dear People:

At some point in your working career, you will have a difficult boss. It's guaranteed. He or she may not be a nasty or critical boss, but perhaps they don't set clear direction, provide useful feedback, or offer praise and recognition. Difficult bosses come in all shapes and sizes and what's difficult for you may not be difficult for other employees.

Or, the difficult boss may just be unknowing, untrained, and clueless. Each circumstance differs, but one factor remains the same. If you have a difficult boss, you need to know how to most effectively work with the boss. You will benefit from any tips about working successfully with a difficult boss.

Do you know that I write a new blog post every day? Check out the blog in the center column on my home page.

Comments, questions, suggestions? Email Me.

Please forward this newsletter, in its entirety, to your colleagues, coworkers and friends, because you want to add value to their work and lives.

Regards and wishing you and yours the best this week,

Susan


Steps in Performance Improvement Coaching

Do you have the responsibility for supervising the work of others? If so, you know that employees don't always do what you want them to do. On the one hand, they act as if they are competent professionals. On the other, they procrastinate, miss deadlines, and wait for instructions. They blame others when their work is unsuccessful. And worst of all, employees become defensive when you try to coach them to successful performance improvement through excellent, goal-accomplishing work. So, what's a supervisor to do?


Four Tips to Reduce Turnover - Quickly

Turnover is a useful measurement, a finger on the pulse of employee satisfaction within your organization. Turnover is also a testimony to how effectively the recruitment process you employ is functioning. Turnover rates give you insight into how well your managers are interacting with employees. Turnover is a window into your organizational culture, the environment you provide for employees in your workplace. Find out more.


Provide Powerful Management Training

Need training for your managers? Management training develops employee strengths and their ability to contribute within your organization. A variety of management training is available to organizations - choices are endless. The management training can include internally supplied, customized for your company, ongoing management development sessions. Management training can also encompass seminars, conferences, training sessions, and college and university classes. Find out what training managers need.


Believe What You See When Hiring

Have you ever made up your mind about a candidate based on the body language he exhibited in your lobby? How about that clammy, wet, limp handshake? Or, how do you react to the candidate with dirt under her fingernails when she folds her hands on your desk. I've learned to pay attention to nonverbal communication. It communicates loudly and wisely.


 


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Team Building / Employee Empowerment / Employee Involvement

 

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This newsletter is written by:
Susan M. Heathfield
Human Resources Guide
Email Me | My Blog | My Forum
 
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