| Using Gmail is standard practice for many small businesses, and it works well. But businesses can run into challenges as they start to grow.
Desk.com is Salesforce.com's all-in-one customer support solution for SMBs and fast-growing companies that outgrow their shared Gmail customer support inbox.
When your business moves away from using a shared Gmail inbox to Desk.com's customer support solution, you can:
- Avoid having two people working and responding to the same customer's email.
- Automate your support by using rules to send customer emails to the correct person or department.
- Answer repetitive customer questions in a flash by setting up pre-written responses.
- Manage, track, prioritize, and organize your customer emails using the universal shared inbox.
Find out how easy managing your support inbox can be with Desk.com.
Start a free 14-day trial today.
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