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Dan Lachapelle is promised a prompt refund for his canceled Antigua vacation. But it's been weeks, and there's no sign of the money. Now his online agency isn't responding to his queries.
http://www.msnbc.msn.com/id/43567991/ns/travel-travel_tips/t/wheres-my-ticket-refund/from/toolbar
David Wyld, Professor of Management
Southeastern Louisiana University
Wyld About Management (http://wyldaboutmanagement.blogspot.com/) and
Management in a Minute (http://managementinaminute.blogspot.com/)
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