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Monday, November 4, 2013

About Marketing: Understand the Value of Customer Retention

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From Laura Lake, your Guide to Marketing

Customer retention is not only a cost effective and profitable strategy, but in today's business world it's necessary. Customer retention should be one of your biggest investments in your business.


Understand the Value of Customer Retention

Are you creating customer loyalty? It's five times more profitable to spend marketing and advertising dollars to retain current customers.

Learn how you can create customer loyalty and design a marketing and sales plan that creates stickiness among your customers and clients.

... Read more

End of the Year Marketing Checklist
It's hard to believe that in a few days we will be entering the month of November.  The end of the year can be such a busy time for marketers.... Read more

Managing Reputation: What's Being Said About You?
How's your media coverage? Do you know what the press and media are saying about you or your organization? If not, it's time to find out. Learn the 5 reasons... Read more

5 Ways to Catch the Eye of the Press and Public
Recently, I had the opportunity to assist a friend in gaining the publicity and attention he deserved. A long journey had taken him from the small town boxing ring to... Read more


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This newsletter is written by:
Laura Lake
Marketing Guide
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